Refund policy

Refund & Cancellation Policy – Craftora Digital

All products sold by Craftora Digital are digital downloads. No physical products will be shipped.

Due to the digital nature of our products, purchases are generally non-refundable once the files have been downloaded or accessed, except where required by applicable law.

If you receive an incorrect, incomplete or corrupted file, experience download difficulties, or are accidentally charged twice, please contact us through our website's Contact page. We will review your request and provide an appropriate solution, including a replacement file or refund where applicable.

If you wish to cancel an order before downloading or accessing your files, please contact us as soon as possible. Cancellation requests will be handled in accordance with applicable consumer protection laws.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Nothing in this policy limits your statutory consumer rights.

Thank you for choosing Craftora Digital!